Account Privacy
x4xx par aapka account credentials sirf aapke paas hain. Hum data collect karte hain sirf deposit/withdrawal/balance ke liye, aur kuch nahi.
LEGAL REFERENCE
x4xx par aapki nishandehi kaisi surakshit hai
Jab aap x4xx mein apna account kholte ho, aapka naam, address, payment details aur khel ki history hamari taraf se محفوظ rehti hai. Hum aapke data ko third...
256-bit encryption sirf aapke liyeJazzCash, Easypaisa, SadaPay aur Raast ke sath محفوظKoi third-party bina ijazat nahi
x4xx apki nishandehi policy ke asal hisse
x4xx Pakistan mein jahan local qanoon ijazat deta hai wahin kaam karta hai. Hamari privacy policy sirf aapka khel ka data track nahi karta—jahan aap deposit karte ho (JazzCash, Easypaisa, SadaPay, Raast), jab withdraw karte ho, aur aapka account balance kya hai—yeh sab records hamari taraf se محفوظ rahe. Agar aapko apna account close karna ho ya personal details delete karane ho,
ham 30 din mein mumkin banate hain. Agar aap supported ilaqe mein ho aur law change ho toh ham usey apne policy mein add karti hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HIMAYAT KE NISHAAN
Ham aapke privacy ko seriously lete hain—iska proof
Data Encryption
Har JazzCash, Easypaisa, SadaPay aur Raast transaction ke baad 256-bit SSL encryption use hota hai. Matlab aapka payment info server...
Local Payment Privacy
Hamara system sirf tab aapke wallet balance dekha karta hai jab aap khud withdraw ya deposit karte ho. Background mein...
Account Owner Only
Sirf aap hi aapka account access kar sakte ho apne password aur phone verification se. Support team bhi aapka pura...
No Sharing Without Consent
Agar x4xx ka kisi aur company se merger ya acquisition ho toh aapko prior notice denge. Aap choose kar sakte...
Deletion Request Processing
Account permanently delete karna ho toh request karo aur 30 din ka waiting period rehta hai. Baad mein aapki personal...
Policy Transparency
Agar ham kisi cheez ko privacy policy mein add karte hain toh pehle in-app notification bhejte hain. Email par bhi...
HAMARA STANDPOINT
x4xx privacy aur sister policies ka farak
Payment Data Handling
JazzCash, Easypaisa, SadaPay aur Raast—ye sub locally regulated hain. Hamara policy Local SBP guidelines follow karte hain, international third-party APIs nahi.
Cookies aur Tracking
x4xx essential cookies sirf use karte hain (session, security). Marketing cookies par toggle hota hai—aap off kar sakte ho agar nahi chahte.
Data Retention Period
Active account transactions 7 years tak rehte hain (Pakistan banking law se). Closed accounts ke data 1 saal baad puraan delete ho jate hain.
Third-Party Access
x4xx sirf payment processors aur banking partners ko minimum data dete hain. Analytics, marketing agencies ya ad networks ko personal data transfer nahi karti.
Cross-Border Data
Aapka data Pakistan mein stored rehta hai. Agar x4xx ka infrastructure bahar expand ho toh policy update karti hain aur consent manga karta hai.
Complaint Resolution
Privacy complaint hone par x4xx internal review karta hai. Agar dissatisfied ho toh SBP aur PTA ko escalate kar sakte ho—hamari policy mein contact details diye hain.
x4xx privacy interface aapko kya dikhata hai
Dashboard Data Summary
Login karte hi aapko apne account page par 'Privacy & Security' section dikhta hai. Wahin likh hai ke aapne kitna data share kiya, deposits kaun se platform par kiye (JazzCash/Easypaisa/etc) aur last login kab tha.
Settings Transparency
Account Settings mein 'Data Preferences' tab kholo. Wahan decide karo ke aap marketing emails chahte ho ya nahi, location tracking allow karega ya nahi, aur cookies ka kya choice hai.
Transaction Privacy View
Har deposit ya withdrawal ke baad transaction log dikhai deta hai—kitna balance tha, kaunsi payment method use hui (JazzCash/Easypaisa/SadaPay/Raast), kya fee kat gayi, confirm time kya tha.
Download Your Data
Account settings se 'Export My Data' option hai. Click karo aur .csv file download hoga jiski mein aapka pura activity record hoga—khel history, payment transactions, sab kuch.
Privacy Audit Trail
Agar kisi ne aapka account access kia toh notification milta hai. Last 30 days ka login history aapke account par recorded rahti hai—date, time, device type, browser saath.
Close Account Section
Account settings ke bottom par 'Account Closure' button hai. Click karte hi 30-day waiting period shuru hota hai. Intezaar ke baad data delete hota hai aur aap naya account nahi bana sakte 6 mahine tak.
Privacy ke bare mein aham sawalen aur jawab
Nahi. JazzCash se disconnect karne ke baad bhi x4xx par aapki transaction history 7 saal tak stored rahti hai (SBP ke order se). Account settings se manually data delete ka request kar sakte ho lekin uske liye 30-day waiting period rehta hai.
Nahi. Hamara system sirf tab Easypaisa se aapka balance check karta hai jab aap khud withdraw ka request karte ho ya deposit confirm karte ho. Background mein automatic polling nahi hoti. Aapke phone pe koi notification nahi jaata jab tak aap action nahi lete.
Sirf jab aap supported ilaqe mein login karte ho taba location verify hota hai (security ke liye). Account settings mein 'Location Tracking' toggle hai—agar off karo toh browser location request pe deny kar sakta hai. x4xx actively aapko track nahi karta daily basis par.
Sirf ye collect hota hai: naam (aapka account se), phone (verification ke liye), amount aur transaction ID. Baaki sab kuch (bank details, CNIC full number) SadaPay/Raast ke server par reh jaata hai. x4xx ko full CNIC nahi pata, sirf last 4 digits aur verification status.
Hack se baad x4xx directly affected users ko notify karega 72 ghanton mein. Policy likha hai ke account fraud ho toh transaction reverse kar denge aur password change karna padega (mandatory). Full guarantee nahi hai lekin SBP complaints tak paise recover kara sakte ho.
Haan. Major changes par in-app notification aur email both bhejte hain. 14 din ka grace period dete hain pehle implementation se. Policy archives x4xx.net/privacy-archive par rakhe hain taakeh aap pura history dekh sako.
Account closure request ke baad 30 din waiting period hai (agar aap revoke na karo). Baad mein personal details instantly delete ho jaate hain. Transaction logs sirf 7 saal tak banking compliance ke liye save rahte hain, baad mein puraan delete hote hain.